Purchases Policy

Returns
We’re very sorry, but perishable food products cannot be returned. All items are sold on a non-returnable basis unless defective. Please check that all items received are what you have ordered. If you have received an INCORRECT item DO NOT OPEN IT. We will not accept any returns or provide refunds of items that have been opened, tampered with or not in their original condition.

For instances where product is defective, damaged or contaminated, you may contact us to request a return of your purchase within 14 days of receiving your shipment for a refund or exchange.

Refunds
We do not offer refunds on products or services. If you received an incorrect or damaged item, we will replace that item appropriately.

Subscriptions
When you purchase a subscription you’ll receive repeat deliveries. These are based on the subscription frequency that you select.
Your payment details will be stored securely and you’ll be charged for each of these deliveries automatically.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.